• icon 11183 Stone brook Dr. Manassas VA 20112
  • icon Mon-Fri : 09:30 Am - 06:24 Pm

Thank you for choosing QB Advisors LLC. We value your business and are committed to providing high-quality accounting, bookkeeping, and advisory services.

If you are not completely satisfied with our services, we encourage you to review our Return and Refund Policy below. These terms apply to any services purchased from us.

1. Definitions & Interpretation

Key Terms

For the purpose of this policy:

  • Company (referred to as "We," "Us," or "Our") refers to QB Advisors LLC.
  • Website refers to https://qbadvisorsllc.com, the official platform of QB Advisors LLC.
  • Service refers to the professional services offered by the Company, including but not limited to accounting, bookkeeping, payroll processing, and tax advisory.
  • Client or You refers to any individual or entity purchasing or using our services.
  • Order refers to a confirmed request for our professional services.

2. Service Cancellation & Refund Policy

At QB Advisors LLC, we offer specialized professional services that are tailored to each client’s needs. Due to the nature of our business, refunds are subject to specific conditions as outlined below.

A. Service Cancellation

You have the right to cancel your service request, provided that it meets the specific conditions outlined below.

  1. Before Service Commencement:

    If you cancel before the service has started, you may be eligible for a full or partial refund, depending on the level of work already completed.

  2. After Service Commencement:
    • If work has already started, refunds will be processed based on the amount of work completed.
    • If the service is more than 50% completed, a refund may not be possible.
  3. Completed Services:

    Once a service has been fully delivered, no refunds will be issued.

B. Refund Eligibility

Refunds may be issued only if the following conditions are met:

  • You submitted a cancellation request within the allowed timeframe.
  • The service was not fully completed or delivered incorrectly due to an error on our part.
  • Payment was processed incorrectly due to a technical issue on our website.

Refunds will not be issued in cases where:

  • The service has been fully delivered and used.
  • You changed your mind after the service was completed.
  • Delays or disruptions were caused due to incomplete information provided by you.
3. How to Request a Refund

To request a cancellation or refund, you must notify us using one of the following methods:

Once we receive your request, we will review your case and inform you of the refund status within 7-14 business days.

Refunds, if approved, will be processed using the same payment method used for the original transaction.

4. No Refund Policy for Customized Services

Certain services are non-refundable due to their personalized nature. This includes:

  • Custom accounting or bookkeeping services already completed.
  • Tax filing or payroll services once submissions have been made.
  • Advisory consultations that have already been conducted.

If you are unsure whether a service is eligible for a refund, please contact us before making a purchase.

5. Dispute Resolution

If you have any concerns regarding our refund process, you may:

  • Reach out to our customer support team for resolution.
  • Request a review of your refund request.
  • Provide supporting documentation to support your claim.

We strive to handle all disputes fairly and transparently.

6. Changes to this Policy

QB Advisors LLC reserves the right to update or modify this Return and Refund Policy at any time. Changes will be posted on our Website and will take effect immediately.

7. Contact Us

If you have any inquiries or need further clarification regarding our Return and Refund Policy, please don't hesitate to reach out to us:

QB Advisors LLC

Address: 11183 Stone brook Dr. Manassas VA 20112

Email: info@qbadvisorsllc.com

Website: https://qbadvisorsllc.com

Phone: (888) 819-4046